UTAMI, Melia Dwi; PUTRI, Novaryani; SATYAWATI, Ade Nopi; AYU GIANTARI, I Gusti Ketut. Quality of Service Evaluation Modern Retail Based On Importance Performance Analysis Method. Journal Of Management Analytical and Solution (JoMAS), [S. l.], v. 3, n. 1, p. 1–9, 2023. DOI: 10.32734/jomas.v3i1.10516. Disponível em: https://talenta.usu.ac.id/jomas/article/view/10516. Acesso em: 1 may. 2026.