Journal Of Management Analytical and Solution (JoMAS) https://talenta.usu.ac.id/jomas <p align="justify"><span class="" lang="en"><span class=""><strong>Journal Of Management Analytical and Solution (JoMAS)</strong> is a peer-reviewed journal (January, Mei and September) published by TALENTA Publisher and organized by </span></span>Department of Management, <span class="" lang="en"><span class="">Faculty Of Economics And Business Universitas Sumatera Utara as an open-access journal. It welcomes full research articles in the field of economics and business, related to management from the following subject area: </span></span>finance, human resource, <span class="" lang="en"><span class="">operational strategy, marketing, entrepreneurship, digital business, e-commerce. <br /></span></span><span class="" lang="en"><span class="">Each publication contains 5 (five) research articles which will be published online. These articles will be indexed by Indonesian Publication Index (Garuda Portal), One Search Perpustakaan Nasional,Google Scholar, PKP Indexing, BASE (Bielefeld Academic Search Engine), and Directory of Research Journal Indexing (DRJI). </span></span><span class="" lang="en"><span class=""><span id="result_box" class="" lang="en">JoMAS strives to be a means of periodic, accredited, national scientific publications or reputable international publications through printed and online publications.<br /></span></span></span></p> en-US jomas@usu.ac.id (Andrew Satria Lubis) jomas@usu.ac.id (Adika Fajar Putra) Fri, 31 Jan 2025 00:00:00 +0700 OJS 3.2.1.5 http://blogs.law.harvard.edu/tech/rss 60 Maximizing Dimsum Production Profits Using Linear Programs with The Simplex Method https://talenta.usu.ac.id/jomas/article/view/19803 <p>The culinary industry, especially dimsum products in Indonesia, is experiencing<br />rapid growth, which is accompanied by increasing public demand for delicious<br />and practical ready-to-eat food. This study aims to optimize dimsum production<br />profits in a successful dimsum shop in Bogor, West Java, by using linear<br />programs and simplex methods. By analyzing data obtained from interviews and<br />observations, it can be known the factors that affect decision-making, the goals<br />to be achieved, and the limitations faced in production activities. This study<br />provides guidance for Toko Dimsum Sukses to make the most of resources and<br />increase profitability, although there are some limitations, such as linearity<br />assumptions and external variables that are not considered. This study reveals<br />that to achieve a maximum daily profit (Zmax) of Rp.19,800,000, a successful<br />dimsum shop needs to produce original dimsum (X1) 120 times and dimsum<br />mentai (X2) 1120 times.</p> Palahudin, Aida Komalasari aida, Aldi Humaedi, Apri Setiawan, Fina Alfiani, Nayla Salsabila Copyright (c) 2025 Journal Of Management Analytical and Solution (JoMAS) https://creativecommons.org/licenses/by-sa/4.0 https://talenta.usu.ac.id/jomas/article/view/19803 Fri, 31 Jan 2025 00:00:00 +0700 Generation Y and Digital Transformation: Determinants of Intention to Adopt E-Payment https://talenta.usu.ac.id/jomas/article/view/19535 <p>This study examines the factors influencing Generation Y’s intention to adopt ePayment services, using the Technology Acceptance Model (TAM) framework.<br />The study involved 200 Generation Y respondents. The variables tested include<br />perceived usefulness, perceived ease of use, perceived risk, and subjective<br />norms. Structural Equation Modeling-Partial Least Square (SEM-PLS) analysis<br />revealed that all variables significantly influence the intention to adopt ePayment. The findings indicate that perceived usefulness and ease of use have<br />the most substantial impact, reflecting the importance of efficient and accessible<br />systems for users. Conversely, perceived risk, particularly concerning security<br />and privacy, acts as a primary barrier, highlighting the need for more secure<br />system development. Subjective norms also influence user intentions through<br />social pressures from family, friends, and other significant figures. This study<br />underscores the importance of addressing perceived risks, enhancing system<br />usability, and leveraging social influence to promote e-Payment adoption among<br />Generation Y. The findings offer strategic insights for technology developers,<br />policymakers, and marketers to optimise e-Payment implementation and user<br />engagement.</p> Heri Faisal Harahap, Mutia Fitri Chania Copyright (c) 2025 Journal Of Management Analytical and Solution (JoMAS) https://creativecommons.org/licenses/by-sa/4.0 https://talenta.usu.ac.id/jomas/article/view/19535 Fri, 31 Jan 2025 00:00:00 +0700 The Effect of Work Experience, Work Communication, and Self Efficacy on Employee Performance at The Royal Pita Maha Resort Ubud, Gianyar https://talenta.usu.ac.id/jomas/article/view/19847 <p>Hotel is one of the most popular accommodation services for tourists. In companies that provide accommodation services, of course, they must pay attention to the quality of their human resources because it will affect performance within the company. There is a phenomenon of decreased realization of company revenue along with customer complaints submitted on google reviews. Therefore, this study was conducted to examine the effect of work experience, work communication, and self efficacy on employee performance at The Royal Pita Maha Resort Ubud.&nbsp; The population in this study were employees at The Royal Pita Maha Resort Ubud, which numbered 85 employees. The sampling technique used is saturated sampling technique with data analysis technique, namely multiple linear regression analysis technique. The results showed that work experience, work communication, and self efficacy had a positive and significant effect on employee performance. Resort management is expected to improve aspects of increasing work experience, work communication, and self efficacy.</p> Dewa Ayu Nyoman Oka Sulastri, Ni Wayan Eka Mitariani, I Gede Yudhi Hendrawan Copyright (c) 2025 Journal Of Management Analytical and Solution (JoMAS) https://creativecommons.org/licenses/by-sa/4.0 https://talenta.usu.ac.id/jomas/article/view/19847 Fri, 31 Jan 2025 00:00:00 +0700 Relationship between profitability and dividend payout from industrial companies listed at Dar es Salaam Stock Exchange, Tanzania https://talenta.usu.ac.id/jomas/article/view/19889 <p>The creation of profits is necessary in order to distribute dividends to shareholders after investment. Previous studies focused on dividend payments and macroeconomic conditions. The aim of this paper is to investigate the connection between profitability and dividend pay-out in Tanzanian industrial companies that are listed on the Dar es Salaam Stock Exchange (DSE). The study used a panel data research design and a quantitative technique. The research conducted from 2009 to 2023, 105 firm-year data points from seven industry categories were analyzed. The study was to compile significance data through documentary review. Panel data regression was used to evaluate the research data both descriptively and inferentially. The findings of the research showed a strong positive association (P &lt; 0.005) between manufacturing firms' profitability and dividend payout. All things considered; the findings indicate that industrial enterprises listed on the DSE are primarily motivated by profit. The study suggests that manufacturing companies should raise their profitability to attract more capital and raise the dividend payment ratio.</p> James Chindengwike Copyright (c) 2025 Journal Of Management Analytical and Solution (JoMAS) https://creativecommons.org/licenses/by-sa/4.0 https://talenta.usu.ac.id/jomas/article/view/19889 Fri, 31 Jan 2025 00:00:00 +0700 The Role of Customer Satisfaction as an Intervening Variable between Servicescape and Repurchase Intention: A Study on Maxx Coffee Customers in Medan https://talenta.usu.ac.id/jomas/article/view/19848 <p>Nowadays, cafes that serve coffee drinks are competing with one another<br />extremely quickly. Understanding customer behavior is one strategy to win the<br />competition. For instance, keeping an eye on customer satisfaction and the<br />servicescape of their workplace. The aim of this research was to evaluate and<br />ascertain how Servicescape and Customer Satisfaction directly affect<br />Repurchase Intention, as well as how Customer Satisfaction functions as an<br />intermediate variable. A sample of 150 respondents was used in the descriptive<br />associative research design. Using the Smart PLS application, the data analysis<br />technique is (Partial Least Square) PLS. The findings revealed that Servicescape<br />and Customer Satisfaction have a positive and significant effect on Repurchase<br />Intention; Servicescape has a positive and significant effect on Customer<br />Satisfaction; and Servicescape has a positive and significant effect on<br />Repurchase Intention via Customer Satisfaction at Customer Maxx Coffee in<br />Medan. The R-squared value for the variable of repurchase intention is 0.786,<br />whereas the variable of customer satisfaction is 0.684. The acquisition of these<br />values explains that the percentage of large intention to repurchase can be<br />explained by servicescape and customer satisfaction of 78.6%, while the<br />acquisition of the value that explains the percentage of the large performance of<br />customer satisfaction can be explained by servicescape of 68.4%.</p> michael novranda Surbakri, Iventura Fitra Uli Tamba, Trans Ningsih, Agusman Copyright (c) 2025 Journal Of Management Analytical and Solution (JoMAS) https://creativecommons.org/licenses/by-sa/4.0 https://talenta.usu.ac.id/jomas/article/view/19848 Fri, 31 Jan 2025 00:00:00 +0700