[1]
Zakaria, M., Yuhelsy Gayatri Evilia, Syamsul Bahri and Meutia Fadilla 2025. A Quantitative Analysis of CRM Strategies on Customer Satisfaction and Loyalty: A Case Study in Space Rental Service Business. Jurnal Sistem Teknik Industri. 27, 3 (Aug. 2025), 154–161. DOI:https://doi.org/10.32734/jsti.v27i3.19891.