Hasibuan, S.R.E., Matondang, N. and Hidayati, J. 2022. Implementation of Text Mining System Development: A Case Study in Telecommunication Industry . Jurnal Sistem Teknik Industri. 24, 1 (Jan. 2022), 1-14. DOI:https://doi.org/10.32734/jsti.v24i1.7526.