Zakaria, Muhammad, Yuhelsy Gayatri Evilia, Syamsul Bahri, and Meutia Fadilla. 2025. “A Quantitative Analysis of CRM Strategies on Customer Satisfaction and Loyalty: A Case Study in Space Rental Service Business”. Jurnal Sistem Teknik Industri 27 (3):154-61. https://doi.org/10.32734/jsti.v27i3.19891.