“Quality Function Deployment in Healthcare: Systematic Literature Review: Dias Irawati Sukma, Indra Setiawan, Hibarkah Kurnia, Welly Atikno, Humiras Hardi Purba”. Jurnal Sistem Teknik Industri, vol. 24, no. 1, Jan. 2022, pp. 15-27, doi:10.32734/jsti.v24i1.7297.