Febry Saragih, and Nur Afifah. “Pengaruh Pengawasan Dan Budaya Kerja Pengemudi Terhadap Kualitas Pelayanan (Studi Kasus Trans Metro Deli Medan): The Influence Of Supervision And Work Culture On Service Quality (Trans Metro Deli Medan Case)”. SAJJANA: Public Administration Review, vol. 1, no. 1, Oct. 2024, pp. 1-8, doi:10.32734/sajjana.v1i1.17778.