The  effect of organizational citizenship behavior (OCB) on counterproductive work behavior (CWB) in sales employees : Pengaruh  organizational  citizenship  behavior  (OCB)  terhadap  counterproductive  work  behavior  (CWB)  pada  karyawan  sales

Rania Putri Shaliha; Tri Rahayuningsih; Rozi Sastra Purna

doi:10.32734/psikologia.v18i2.12768

Authors

Rania Putri Shaliha Fakultas Kedokteran Universitas Andalas
Tri Rahayuningsih Fakultas Kedokteran Universitas Andalas
Rozi Sastra Purna Fakultas Kedokteran Universitas Andalas

DOI:

https://doi.org/10.32734/psikologia.v18i2.12768

Keywords:

sales employees, organizational citizenship behavior, counterproductive work behavior

Abstract

Counterproductive work behavior (CWB) is essential for companies to pay attention to because it makes employees violate company norms. Companies must find ways to get employees involved by highlighting Organizational Citizenship Behavior (OCB) behavior. OCB behavior can create a sense of employee attachment to the company so that it tends to avoid counterproductive attitudes. This study examines the effect of CWB on OCB in sales employees. The results of this causal study indicate that employees with high CWB behavior tend to have low OCB behavior and vice versa.

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