Narrative Literature Review : The Role of Ethics in Business Information
DOI:
https://doi.org/10.32734/jocai.v8.i2-15855Keywords:
Computer Ethics, Business Information Technology, Digital Transformation, Ethical Dilemmas, ICT, Legal Ambiguities, Sustainable Digital Transformation, Etika Komputer, Bisnis Teknologi dan Informasi, Etika, Transformasi Digital, Dilema Etika ICT, Dilema Etika, Ambiguitas atas Legalitas, Ambiguitas atas Legalitas ICT, Ambiguitas atas Legalitas IT, Transformasi Digital BerkelanjutanAbstract
Abstract. This paper investigates the critical role of ethics in business information, highlighting the challenges posed by the rapid evolution of ICT, which can hardly be addressed by formal legislative responses. A narrative literature review has been conducted to study how computer ethics acts as guidance in addressing the ambiguities and "grey areas" encountered in this field. Through a detailed exploration of the definitions, importance, objectives, and dimensions of computer ethics, the study showcases real-life examples of ethical dilemmas in information rights, property rights, accountability, system quality, and quality of life. The paper concludes that integrating ethical considerations into business practices is essential for responsible and sustainable digital transformation and for filling the gaps where laws may still blur.
Keyword: Computer Ethics, Business Information Technology, Digital Transformation, Ethical Dilemmas, ICT, Legal Ambiguities, Sustainable Digital Transformation.
Abstrak. Karya tulis ini membahas mengenai peran daripada etika terhadap perkembangan bisnis terkait teknologi informasi, dengan menekankan terhadap tantangan yang dihadapi oleh bisnis terkait perubahan ICT yang sangat cepat, dan sulit terkejar oleh perubahan legalitas. Penelitian dengan tinjauan literatur naratif dilakukan untuk mempelajari bagaimana etika dapat memberikan tuntunan untuk menhadapi ambiguitas dan “area abu-abu†daripada penerapan teknologi didalam bisnis terkait teknologi informasi. Melalui eksplorasi terperinci mengenai definisi, kepentingan, tujuan, dan dimensi etika komputer, penelitian ini menampilkan contoh nyata dilema etika dalam hak informasi, hak milik, akuntabilitas, kualitas sistem, dan kualitas hidup. Karya tulis ini menyimpulkan bahwa mengintegrasikan pertimbangan etis ke dalam praktik bisnis sangat penting untuk transformasi digital yang bertanggung jawab dan berkelanjutan serta untuk mengisi kesenjangan di mana undang-undang masih kabur.
Kata Kunci: Etika Komputer, Bisnis Teknologi dan Informasi, Transformasi Digital, Dilema Etika, ICT, Ambiguitas atas Legalitas, Transformasi Digital Berkelanjutan.
Downloads
References
Z. &. S. A. Zaini, "Business Process Reengineering as the Current Best Methodology for Improving the Business Process," Journal of ICT in Education, vol. 6, p. 66–85, 2019.
K. Laudon and J. Laudon, "Chapter 4 Ethical and Social Issues in Information Systems," in Management Information Systems: Managing the Digital Firm, Sixteenth ed. ed., Boston, Pearson, 2020.
S. Alter, "How Could Systems Analysis Use the Idea of “Responsible Information System�," in Information Systems Engineering in Responsible Information Systems: CAiSE Forum 2019, 2019.
R. C. Bird, "VUCA and the Management of Legal Risk," CLS Blue Sky, 15 03 2018. [Online]. Available: https://clsbluesky.law.columbia.edu/2018/03/15/vuca-and-the-management-of-legal-risk/?amp=1. [Accessed 06 03 2024].
W. W. Lee and A. K. Chan, "Computer ethics: An argument for rethinking business ethics," in 2nd World Business Ethics Forum: Rethinking the Value of Business Ethics, 2008.
E. Turban and L. Volonino, Information Technology for Management: Improving Strategic and Operational Performance (8th ed.), John Wiley & Sons, 2011.
I. Stavrakakis, D. Gordon, P. J. Gibson, D. O'Sullivan and A. Becevel, "Minding the Gap: Computing Ethics and the Political Economy of Big Tech," 2022.
J. H. Moor, "What is Computer Ethics?," in Metaphilosophy, 16(4), 1985, p. 266–275.
E. Hardcastle, Business information systems, Ventus Publishing ApS, 2011.
N. Patrignani and D. Whitehouse, "Slow Tech: the bridge between computer ethics and business ethics," in ICT and Society: 11th IFIP TC 9 International Conference on Human Choice and Computers, HCC11 2014, Turku, Finland, 2014.
R. L. Hammons, N. Patrignani and D. Whitehouse, "The Slow Tech Journey: An Approach to Teaching Corporate Social Responsibility — Part 1," IEEE Technology Policy and Ethics, vol. 2, no. 6, p. 1–5, 2017.
S. K. McGrath and S. J. Whitty, "Accountability and responsibility defined," International Journal of Managing Projects in Business, pp. 687-707, 2018.
G. J. Miller, Artificial Intelligence Project Success Factors—Beyond the Ethical Principles, Springer International Publishing, 2022, p. 65–96.
W. H. Delone and E. R. McLean, The DeLone and McLean model of information system success, Journal of Management Information System 19, 2003.
N. Gorla, T. M. Somers and B. Wong, Organizational impact of system quality, information quality, and service quality, The Journal of Strategic Information Systems, 2010.
S. Zuboff, The age of surveillance capitalism the age of surveillance capitalism, London, England: Profile Books, 2019.
"Cyberbullying: Your rights and responsibilities," [Online]. Available: https://au.norton.com/blog/kids-safety/cyberbullying-your-rights-and-responsibilities.
"New data finds more than half of Aussie kids experience cyberbullying," 24 06 2019. [Online]. Available: https://headspace.org.au/our-organisation/media-releases/new-data-finds-more-than-half-of-aussie-kids-experience-cyberbullying/.
K. O'Brien, "Cyber-bullying campaign launched after suicide of Akubra face Amy 'Dolly' Everett," 10 01 2018. [Online]. Available: https://www.abc.net.au/news/2018-01-10/dolly-everett-nt-suicide-cyber-bullying-campaign-launched/9317056.
A. Kurtz, "Delta Malfunction on Land Keeps a Fleet of Planes From the Sky," 08 08 2016. [Online]. Available: https://www.nytimes.com/2016/08/09/business/delta-air-lines-delays-computer-failure.html.
A. Gawande, Why doctors hate their computers, The New Yorker, 2018.
E. Turban, L. Volonino and G. R. Wood, Information Technology for Management: Reinventing the Organization (9th ed.), 9th ed. ed., John Wiley & Sons, 2013.
Published
How to Cite
Issue
Section
Copyright (c) 2024 Data Science: Journal of Computing and Applied Informatics
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
The Authors submitting a manuscript do so on the understanding that if accepted for publication, copyright of the article shall be assigned to Data Science: Journal of Informatics Technology and Computer Science (JoCAI) and Faculty of Computer Science and Information Technology as well as TALENTA Publisher Universitas Sumatera Utara as publisher of the journal.
Copyright encompasses exclusive rights to reproduce and deliver the article in all form and media. The reproduction of any part of this journal, its storage in databases and its transmission by any form or media, will be allowed only with a written permission fromData Science: Journal of Informatics Technology and Computer Science (JoCAI).
The Copyright Transfer Form can be downloaded here.
The copyright form should be signed originally and sent to the Editorial Office in the form of original mail or scanned document.