Tinjauan Manajemen Beban Kerja Dalam Mendukung Kinerja Karyawan Pada Departemen HRGA PT Multimas Nabati Asahan

Abstract

In an era of increasingly intense competition in the labor market, companies are required
to manage human resources effectively, particularly in managing employee workload,
since workload imbalance can negatively affect overall employee performance. This study
aims to examine the implementation of workload management in supporting employee
performance at the HRGA Department of PT Multimas Nabati Asahan. The research
method used was descriptive qualitative, with data collected through observation, direct
interviews, and literature study. The research was conducted at PT Multimas Nabati
Asahan, Batu Bara Regency, North Sumatra Province, from January to April 2026. The
results show that task distribution within the HRGA Department is generally structured
based on job descriptions. However, double-job conditions were still found due to
assignments outside the job description, particularly during the monthly closing period,
causing work accumulation, reduced concentration, and mental pressure among
employees. Nevertheless, punctuality and a sense of responsibility could still be maintained
through effective priority management. More proportional workload management, filling
vacant positions, and specific workload planning during the closing period are needed so
that employee performance can improve optimally and sustainably.