Knowledge Management in the Literature From 2021 to 2024

Jorge Hernández  Valdés; Enrique Martínez Muñoz; Gilberto Bermúdez  Ruíz; Cruz García Lirios; Julio E Crespo; Juan Guillermo Mancilla Sepúlveda

doi:10.32734/ijlsm.v2i2.15544

Authors

Jorge Hernández Valdés National Autonomous University of Mexico, CDMX, Mexico.
Enrique Martínez Muñoz Autonomous University of the State of Hidalgo, Pachuca, Mexico.
Gilberto Bermúdez Ruíz Anáhuac del Sur University, CDMX, Mexico.
Cruz García Lirios Universidad Autónoma del Estado de México
Julio E Crespo University Los Lagos, Osorno, Chile.
Juan Guillermo Mancilla Sepúlveda University of Temuco, Chile.

DOI:

https://doi.org/10.32734/ijlsm.v2i2.15544

Keywords:

COVID-19, Stigma, Knowledge management, Knowledge Network, Risk

Abstract

The COVID-19 pandemic has significantly impacted knowledge management in Higher Education Institutions (HEIs). Studies have found that material, financial, and human resources are the key factors in the knowledge network, and mistrust often exists between decision-makers and those who carry out the work. This study aimed to investigate the relationship between knowledge management and trust by conducting a cross-sectional, exploratory, and correlational study with a sample of 10 professional practitioners and social workers involved in COVID-19 care. The study findings show that innovation, competitiveness, and efficiency are the central, unifying, and structural axes of information translation and knowledge transfer. These results are not extensive to the university community, and they are innovative because they highlight the importance of trust as the guiding principle of knowledge management.

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