Vol. 27 No. 3 (2025): JSTI Volume 27 Number 3 July 2025

Articles

• The Role of Human Error in Production Process Failures: A Systematic Literature Review

  Windy Wijayanti Windy, Harmein Nasution, Listiani Nurul Huda

  137-144

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• Increasing Production Productivity by Improving Facility Layout Using the BLOCPLAN Method, Systematic Layout Planning, and Differential Evolution Algorithm

  Ukurta Tarigan, Meilita Tryana Sembiring, Indah Rizkya Tarigan, Khalida Syahpturi

  145-153

  • PDF

• A Quantitative Analysis of CRM Strategies on Customer Satisfaction and Loyalty: A Case Study in Space Rental Service Business

  Muhammad Zakaria, Yuhelsy Gayatri Evilia, Syamsul Bahri; Meutia Fadilla

  154-161

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• Design Thinking Implementation for User Experience Improvement of UNS Graduation Website: A Case Study

  Ghani Naufal Tamma, Irwan Iftadi, Rahmaniyah Dwi Astuti

  162-175

  • PDF

• a Designing Ergonomic Seating for Stone Bara Songket Woven Fabric Craftsmen as an Effort to Reduce Mosculeskeletal Complaints Using Rapid Entire Body Assessment (Reba) at Umkm Rumah Songket Maisyarah Ergonomic

  Julia Diyanti Lia

  176-185

  • PDF

• Risk Identification and Mitigation in the Halal Black Tea Orthodox Supply Chain Using SCOR and House of Risk

  Ahmad Shalihin, Sukaria Sinulingga

  186-192

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• Development of the E-SERVQUAL Model for Online Travel Agent to Enhance Customer Experience

  Sayyidah Maulidatul Afraah

  193-202

  • PDF

• Measuring Supply Chain Performance and Developing Competitive Strategy on Small Medium Enterprise Craft Industry using SCOR-AHP Model

  Dwi Adi Purnama

  203-220

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• Additive Manufacturing in Prosthetics Field: A Literature Review

  Rosnani Ginting, Aulia Ishak, Fadylla Ramadhani Putri Nasution, Alfin Fauzi Malik, Putri Syahmina Atirah Bangun

  221-226

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• Enhancing Performance and Worker Satisfaction at Tokonekoncoku Logistics Warehouse through Ergonomic Interior Design: A DMADV and CTQ-Based Study

  Danny Dwi Rachmanto, Adinda Sukma Novelia, Feni Ira Puspita; Rizal Ardianto, Siti Fatimah

  227-235

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• Analysis of The Influence of Student Decisions in Using Artificial Intelligence (AI) As a Learning Reference

  Feby Anggraini, Sri Meutia, Defi Irwansyah

  236-246

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• The Use of Active Filter to Mitigate Harmonics in Cryptocurrency Mining Computer

  Damai Lendra Boy Rendika, Suherman, Syafruddin Hasan

  247-254

  • PDF