Vol. 27 No. 3 (2025): JSTI Volume 27 Number 3 July 2025

View Vol. 27 No. 3 (2025): JSTI Volume 27 Number 3 July 2025

ISSN 1411-5247, e-ISSN 2527-9408

This issue has been available online since 31 July 2025 for the regular issue of July 2025. All articles in this issue (12 original research articles) were authored/co-authored by 40 authors from 1 countries (Indonesia)

Published: 2025-08-02

Articles

The Role of Human Error in Production Process Failures: A Systematic Literature Review

Windy Wijayanti Windy, Harmein Nasution, Listiani Nurul Huda

137-144
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Increasing Production Productivity by Improving Facility Layout Using the BLOCPLAN Method, Systematic Layout Planning, and Differential Evolution Algorithm

Ukurta Tarigan, Meilita Tryana Sembiring, Indah Rizkya Tarigan, Khalida Syahpturi

145-153
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A Quantitative Analysis of CRM Strategies on Customer Satisfaction and Loyalty: A Case Study in Space Rental Service Business

Yuhelsy Gayatri Evilia, Muhammad Zakaria, Syamsul Bahri; Meutia Fadilla

154-161
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Design Thinking Implementation for User Experience Improvement of UNS Graduation Website: A Case Study

Ghani Naufal Tamma, Irwan Iftadi, Rahmaniyah Dwi Astuti

162-175
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a Designing Ergonomic Seating for Stone Bara Songket Woven Fabric Craftsmen as an Effort to Reduce Mosculeskeletal Complaints Using Rapid Entire Body Assessment (Reba) at Umkm Rumah Songket Maisyarah

Subhan A. Gani, Cut Ita Erliana, Julia Diyanti Lia

176-185
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Risk Identification and Mitigation in the Halal Black Tea Orthodox Supply Chain Using SCOR and House of Risk

Ahmad Shalihin, Clarisa D Sihombing, Sukaria Sinulingga

186-192
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Development of the E-SERVQUAL Model for Online Travel Agent to Enhance Customer Experience

Sayyidah Maulidatul Afraah, Zahwa Putri Aghniya, Brahmastya Artanto

193-202
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Measuring Supply Chain Performance and Developing Competitive Strategy on Small Medium Enterprise Craft Industry using SCOR-AHP Model

Dwi Adi Purnama, Didin Dwi Novianto, Nur Laily Haryanti

203-220
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Additive Manufacturing in Prosthetics Field: A Literature Review

Rosnani Ginting, Aulia Ishak, Fadylla Ramadhani Putri Nasution, Alfin Fauzi Malik, Putri Syahmina Atirah Bangun

221-226
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Enhancing Performance and Worker Satisfaction at Tokonekoncoku Logistics Warehouse through Ergonomic Interior Design: A DMADV and CTQ-Based Study

Danny Dwi Rachmanto, Adinda Sukma Novelia, Feni Ira Puspita; Rizal Ardianto, Siti Fatimah

227-235
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Analysis of The Influence of Student Decisions in Using Artificial Intelligence (AI) As a Learning Reference

Feby Anggraini, Sri Meutia, Defi Irwansyah

236-246
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The Use of Active Filter to Mitigate Harmonics in Cryptocurrency Mining Computer

Damai Lendra Boy Rendika, Suherman, Syafruddin Hasan

247-254
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