The Measurement Of Employee Performance With A Human Resource Scorecard Methods: A Study Case in PDAM MEDAN
DOI:
https://doi.org/10.32734/jsti.v24i2.8566Keywords:
Performance Measurement, Human Resource Scorecard (HRSc), Analytical Hierachy Process (AHP)Abstract
The success of an organization or company in carrying out tasks with the aim of realizing the company's vision, mission, and goals can be seen from the performance of its human resources. So far, PDAM Tirtanadi's employee performance measurement is still focused on the financial aspect and based on a preliminary questionnaire, employee performance is in the poor category. So that this research has the aim of designing indicators and measuring employee performance with the Human Resource Scorecard (HRSc) approach. HRSc is a performance measurement based on 4 perspectives, namely finance, employees, internal business processes, and growth. From the results of data collection and processing, 16 indicators and 18 key performance indicators (KPI) were obtained, so that by using the Likert scale method and questionnaire in each perspective, the measurement value was 3.385 with a less category.
Downloads
References
D.J.S. Erza Ardenta Wicaksana, "Perancangan Sistem Pengukuran Kinerja Pt. Central Proteina Prima Tbk Melalui Pendekatan Human Resources Scorecard," SEPA, pp. 156-169, 2016.
Taufiqurrahman, "Pengaruh Kepuasan Kerja Dan Komitmen Organisasi Terhadap Kinerja Karyawan Pada Pt.Puskopkar Riau Pekanbaru," JOM FEKON, pp. 1-14, 2007.
R. S. d. N. D. P. Kaplan, Balanced Scorecard: Menerjemahkan Strategi Menjadi Aksi, Jakarta: Erlangga, 2000.
B. Brito Neves, "Main Stages of the Development of the Sedimentary Basins of South America and Their Relationship with the Tectonic of Supercontinents," Gondwana Research, pp. 175-196, 2002.
H. M. A. U. D. Becker Brian E, The HR Scorecard, Boston: Massachucetts, 2001.
A. T. Soemohadiwidjojo, Metode Pengukuran Kinerja Perusahaan Berbasis Statistik, Jakarta: Raih Asa Sukses, 2017.
T. Saaty, "Fundamentals of the Analytic Network Process-dependence and Feedback in Decision-making with a Single Network. Journal of Systems Science and Systems Engineering," Journal of Systems Science and Systems Engineering, pp. 129-157, 2004.
S. Sinulingga, Metode Penelitian, Medan: USU press, 2017.
N. A. I. K. M. N. Dewi Diniaty, "Pengukuran Kinerja Sumber Daya Manusia Menggunakan Metode Human Resources Scorecard (HRSC) dan Analytical Hierarchy Process (AHP) di CV. X," Seminar Nasional Teknologi Informasi, Komunikasi dan Industri (SNTIKI, pp. 593-600, 2019.
C. N. R. Juan Welan, "Pengukuran Kinerja Karyawan Dengan Menggunakan Metode Human Resource Scorecard Pada Pt. Hasjrat Abadi Tendean Manado," urnal EMBA, pp. 4123-4132, 2018.
A. Khorniawan, " Penilaian Key Performance Indicator Sumber Daya Manusia dengan Menggunakan Metode Human Resource Scorecard Pada PT Dua Kelinci Pati," Klaster Engineering, pp. 117-125, 2021.
d. Aulia Ishak, "Kriteria untuk Menilai Teknologi Pengolahan Air Limbah," JSTI, pp. 33-40, 2020.
Mangkunegara, Evaluasi Kinerja SDM, Bandung: Refika Aditama, 2014.
Rusindiyanto, "nalisis Kinerja SDM Dengan Metode Human Resources Scorecard (HRSc) (Studi Kasus Di PT. Arto Metal Internasional Sidoarjo," Jurnal Penelitian Ilmu Teknik, pp. 123-130, 2009.
Sugiyono, . Metode Penelitian Kuantitatif, Kualitatif, dan R&D, Bandung : Alfabeta, 2017.
T. L. P. Warganegara, "Analisis Kinerja Karyawan Berdasarkan Key Performance Indicator Dengan Menggunakan Metode Human Resources Scorecard (HRSC) pada PT PLN (Persero) UP3 Tanjung Karan," Jurnal Ilmiah Magister Manajemen, pp. 73-81, 2021.
S. Vanny, "Strategi Peningkatan Kinerja Sumberdaya Manusia Universitas Trilogi Menggunakan Human Resource Scorecard (Hrsc)," KOLEGIAL, pp. 59-72, 2016.
Published
How to Cite
Issue
Section
Copyright (c) 2022 Jurnal Sistem Teknik Industri
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
The Authors submitting a manuscript do so on the understanding that if accepted for publication, the copyright of the article shall be assigned to TALENTA Publisher Universitas Sumatera Utara as the publisher of the journal.
Copyright encompasses the rights to reproduce and deliver the article in all forms and media. The reproduction of any part of this journal, its storage in databases, and its transmission by any form or medium will be allowed.
